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Tom Biscan
Promoted to Customer Service Rep in Midwest Region
Thomas G. Biscan has been promoted to the position of
customer service representative in our Midwest Regional sales
office in Chicago. Tom previously worked in Union Tank
Car's Human Resources department as Employee Benefits
Representative. In this role, Tom gained valuable
experience answering large volumes of calls from our internal
customers and benefit providers. He joined the company
in October 1982 after graduating from DePaul University with a
Bachelor of Science degree in business management.
Tom has developed considerable knowledge of the tank car
industry both at work and on his free time. Tom also has
been an active participant in our Quality suggestion program
with several of his ideas being implemented. In fact, it
was his Quality suggestion that resulted in a car's
outage table number being stenciled on the stanchion of the
safety
platform. That good Union Tank Car idea has been adopted
industry-wide!
Tom will be assisting many of our Midwest customers with their
day-to-day rail car service needs. You can count on
Tom's enthusiastic support as he joins our Midwest UTLX team
providing the quality services and products our customers
expect.
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